"Enter" visual indicator shouldn't cover entered text in filters

Description

On the filters in the batch launch plugin, the enter symbol covers up text that you're filtering on if you enter enough characters.

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  • 28 Sep 2020, 03:31 PM

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Charlie Moore January 7, 2022 at 10:36 PM

Looks good to me

William Horton January 7, 2022 at 9:47 PM

I have coded two possible solutions and enabled the first:

  1. Gradually fade out the submit icon as the user types

  2. Wait until the input value hits a certain character threshold and then hide the submit icon

Both solutions measure the input width and will determine an allowable number of characters (using "W" as the widest) by which the measurement increments.

William Horton September 30, 2020 at 1:58 PM

I personally think this is acceptable, though perhaps the opacity of the indicator can come down or the indicator could potentially disappear if enough text is entered.

Alternately, we could redesign the inputs so that the "Enter" button is an actual button just to the right of the filter, but it would be clunkier in terms of the user feeling like they needed to move the mouse and click the little target to take action.

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Zendesk Support

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Created September 28, 2020 at 3:31 PM
Updated February 8, 2022 at 6:31 PM
Resolved January 7, 2022 at 9:47 PM